Infor CloudSuite is purpose-built for manufacturing verticals. The product architecture reflects decades of domain depth across discrete, process, and mixed-mode manufacturing - automotive, aerospace, industrial equipment, food and beverage. That is not a positioning claim; it is why manufacturers choose it over horizontal ERP platforms that require extensive customization to model production realities that Infor handles by default.

The question for any manufacturer evaluating or implementing CloudSuite is not whether the platform fits. It is whether the implementation partner understands production workflows well enough to configure the system correctly the first time. ERP implementations that start from a generic template and adjust iteratively tend to accumulate configuration debt: workarounds that made sense in month two of the project, custom development that duplicated standard functionality the team had not found yet, and data models that reflect the implementation timeline rather than how the business actually runs. The cost of that debt compounds across the post-go-live period.

Gradion is an official regional Infor partner with implementation experience across manufacturing and distribution verticals in DACH and Asia-Pacific. The delivery record includes 5 to 12 percent improvement in labor productivity, 15 to 20 percent reduction in fulfillment costs, and 15 to 40 percent increase in inventory throughput across Infor-based implementations. Those figures come from the combination of correct initial configuration, integration architecture that connects the ERP to the systems around it, and ongoing optimization after go-live.

What we deliver

Implementation Scoping and Fit Assessment

Before configuration begins, Gradion maps Infor modules to actual production and logistics workflows. This means understanding how work orders flow through the shop floor, where scheduling constraints live, how quality holds are managed, and what the integration dependencies are with adjacent systems. The scoping output defines which modules are in scope (CloudSuite Industrial for discrete manufacturing, Infor LN for complex multi-site environments, Infor WMS for warehouse operations, Infor SCM for supply chain visibility), what configuration is required to match operational reality, and what the data migration scope involves. Arriving at go-live with a correct scope prevents the reconfigurations that extend timelines and erode confidence in the system.

Configuration and Data Migration

Industry-specific configuration for discrete, process, or mixed-mode manufacturing environments requires decisions that generic ERP consultants frequently get wrong: bill of materials structures for configurable products, routing logic for multi-step production with parallel operations, production scheduling parameters that reflect actual machine and labor constraints, quality management workflows that meet aerospace or automotive traceability requirements. Gradion configures these from domain knowledge, not from copying the demo environment.

Data migration from legacy ERP systems is the execution risk that derails more implementations than any other factor. Gradion runs structured data migration workstreams with cutover planning that defines the state of each data domain at go-live, validation rules that catch problems before they reach production, and contingency procedures for the cutover weekend. The goal is a go-live where the business runs on the new system from day one, not a period of parallel operation that extends indefinitely.

Integration Architecture

Infor CloudSuite does not operate in isolation. In a manufacturing environment, it connects to shopfloor systems (MES for production execution, SCADA for machine data, AGV management for intralogistics), e-commerce platforms (Shopware, Spryker for B2B ordering), and carrier and logistics networks. Infor ION is the native middleware for these integrations, providing event-based data flows between Infor and connected systems. Gradion architects and implements these integration layers, defining the canonical data model, the event flows, and the error handling that keeps data consistent across systems when one of them is temporarily unavailable.

Customization and ISV Add-ons

Standard Infor configuration covers the majority of manufacturing scenarios. Where it does not, Gradion develops within Infor's extensibility framework rather than building outside it: customization that upgrades cleanly, that is documented, and that does not create a maintenance liability with every platform release. Where ISV add-ons provide better coverage than custom development, Gradion evaluates and implements them as part of the solution architecture.

Post-Go-Live Optimization and Support

ERP implementations frequently underperform for the first 12 to 24 months after go-live. The causes are consistent: users default to workarounds rather than learning system capabilities, configuration that was correct at go-live drifts as operational requirements change, and integrations that worked in testing develop edge case failures in production. Gradion provides ongoing optimization and support engagements that close this gap - reviewing system usage, identifying configuration improvements, and building user capability over the post-launch period rather than treating go-live as the end of the project.

Intralogistics integration: SYNAOS

Gradion's partnership with SYNAOS extends Infor-based manufacturing environments into intralogistics. SYNAOS is an AI-powered platform that orchestrates mixed fleets of AGVs, AMRs, forklifts, and manual transport flows, connecting to Infor via standard APIs to receive production orders and return transport status. For manufacturers running automated material flows alongside Infor WMS or MES, the SYNAOS integration eliminates the gap between what the ERP schedules and what actually moves on the floor. The platform is ISO 27001:2017 certified and participates in the TISAX assessment process, which matters in automotive and aerospace supply chains where partner security requirements are enforced.

Proof in production

Senior Aerospace Thailand, a precision components manufacturer supplying aerospace, defense, and energy OEMs, implemented Infor CloudSuite Industrial with Gradion. The environment was representative of the challenge: production efficiency running at 55 percent against a 95 percent target, data managed in spreadsheets, and an existing ERP system that was too complex for daily operational use. The engagement covered automation solutions, the factory software ecosystem, and data management and analytics. The Supply Chain Director noted that Gradion's work with Infor CloudSuite Industrial had streamlined operations and improved efficiency.

FEFV worked with Gradion on the first Infor CSI ERP implementation in Vietnam, a project that required navigating complex local compliance and reporting requirements alongside the standard implementation scope. The outcome: real-time operational visibility across finance, supply chain, and production that the previous system could not provide.

CTA

Tell us the manufacturing environment and the ERP state. We will scope the implementation or the optimization.