Engineering that runs 24/7 because your systems do
DevOps, cloud engineering, and 24/7 SRE coverage designed to keep mission-critical systems live, deployable, and resilient at any hour.
Make Reliability Systemic
From MVP to Mission-Critical Systems - Without Friction
Software only creates value when it runs.
Building it is one challenge. Keeping it deployable, observable, and stable around the clock is another. Many organizations stall not because engineering talent is lacking, but because delivery infrastructure cannot scale: pipelines are slow, environments are hand-configured, and on-call rotations exhaust a single time zone.
The result is predictable - slower releases, higher operational risk, and teams operating under constant pressure.
Gradion’s DevOps and cloud practice is designed as a structural solution to that problem.
Follow-the-Sun as Operational Default
Engineering squads in Germany and Vietnam operate across a natural nine-hour time shift.
Work completed in Hamburg at 18:00 is reviewed and progressed in Ho Chi Minh City before midnight. Incidents surfacing at 02:00 CET are handled by an awake, on-shift team already embedded in the system.
This is not theoretical global coverage. It is structured, continuous execution.
The outcome:
- Faster deployment cycles
- Reduced incident response times
- Lower burnout across engineering teams
- Continuous progress without operational gaps
Infrastructure That Is Reproducible and Auditable
Operational resilience depends on infrastructure discipline.
All environments are governed under ISO 27001-certified processes. Infrastructure is designed to be reproducible, version-controlled, and auditable.
Core capabilities include:
- CI/CD pipeline architecture and optimization
- Kubernetes platform engineering
- Cloud migration and multi-cloud architecture across AWS, Azure, Google Cloud, and Ali Cloud
- Infrastructure-as-code using Terraform and Pulumi
- Observability and monitoring embedded from day one
No hand-configured environments. No undocumented exceptions. No snowflake servers.
24/7 SRE Coverage as Standard
Site Reliability Engineering is not an optional add-on. It is integrated into delivery.
Continuous monitoring, structured incident response, and proactive hardening ensure that systems remain stable under load, change, and scale.
From MVP launch to mission-critical infrastructure, uptime is engineered - not assumed.
Proof in production
For IDNow, a regulated identity verification provider, Gradion embedded engineers in Germany and scaled a Vietnam-based team from 5 to 15, covering backend, mobile, and machine learning. The engagement sustained continuous delivery in a compliance-critical environment across multiple years.
For Shopmacher, a German digital commerce agency, Gradion solved both the talent gap and the 24/7 coverage requirement simultaneously. Engineers distributed across time zones allowed Shopmacher to guarantee uninterrupted client support without burning out its European team.
commercetools - the composable commerce platform processing more than $75 billion in annualized GMV and 500 million orders per year for enterprise retailers - runs its global cloud infrastructure on a three-team follow-the-sun model. Gradion provides the Vietnam leg: full operational ownership of the platform during APAC daytime hours, covering the same infrastructure the US and Germany teams run during their shifts. When Europe sleeps, the platform does not.
For HomeToGo, the world’s largest short-term rental marketplace, Gradion built and operates a Kubernetes-based platform delivering 50+ production deployments per day, 99.99% uptime, and infrastructure supporting 100+ concurrent A/B tests. Continuous delivery at a scale that most teams manage only in theory.
Describe the system. We will scope the delivery model.
Infrastructure should accelerate delivery, not slow it. Fragile deployments, inconsistent cloud setups, and overloaded on-call teams signal structural issues. Redesign your DevOps and cloud architecture for continuous delivery, reproducible environments, and 24/7 operational resilience.