Tech-Driven Transformation How a Dashboard Modernized a Traditional Manufacturer

Senior Aerospace Thailand Tech-Driven Transformation

Industry

Manufacturing

Background

Senior Aerospace Thailand (SAT), a subsidiary of Senior plc, specializes in high-technology components and systems for major original equipment manufacturers across aerospace, defense, land vehicle, and energy sectors. Despite its expertise in precision manufacturing, SAT faced challenges behind the scenes with outdated data workflows and fragmented production processes. This is the story of how SAT overcame those hurdles through a transformative partnership with Gradion.

Our Services

Automation Solutions, Factory Software Ecosystem, Data Management and Analytics

www.senior-thailand.com/

"We are very impressed by the professionalism of team NFQ Thailand (now Gradion). They provide us with expertise in digital solutions. Their work with Infor Cloudsuite Industrial has streamlined our operations and improved efficiency. Kudos to the team."

Soonthorn Tharnpipitchai

Supply Chain Director at Senior Aerospace Thailand

How Gradion Brought Fresh Thinking to a Traditional Industry

Innovation is often scarce in heavy industry, but Gradion brought a modern mindset to an aging setup. With a strong understanding of industrial manufacturing and a startup-style approach to digital transformation, Gradion offered SAT not just software expertise but a completely new perspective. This combination proved essential in helping SAT step confidently into the digital age.

The Challenge

Like many legacy manufacturers, SAT relied heavily on manual methods. Production data was managed using Google Sheets, and information between departments was scattered and inconsistent. Teams worked in silos, with limited cross-functional communication.

Although SAT had implemented the Infor Syteline ERP system, its complexity made it hard for employees to use. The interface created friction and confusion, so the system’s capabilities remained underutilized. Actual production efficiency lagged at 55%, far from the company’s 95% target.

The Solution

Infor partner with deep technology knowledge and two decades of startup execution experience, Gradion offered more than a typical software solution. To fully grasp the challenges, Gradion’s team embedded themselves at SAT’s factory in Chonburi for four days. They observed workflows, interviewed leadership, engaged with key employees, and mapped out the entire production process. The insight was clear: a complex ERP interface had caused employees to default back to spreadsheets. Gradion’s goal became clear – simplify, not replace.

Simplified Interface
Gradion designed a user-friendly dashboard that acted as a control center, bringing clarity and connection across all factory departments.

Integrated External Tools
Data from external tracking tools was consolidated into the dashboard, giving teams a single source of truth.

Project-Based Data Views
The dashboard separated project data for Aero Structure (AS) and Aero Engine (AE) lines, making it easier to track and manage.

Collaborative Features
Built-in commenting allowed departments to share updates in real time, improving workflow transparency and communication.

The Impact

Live Production Visibility
The dashboard automatically synced with Infor Syteline, replacing outdated offline tracking with real-time insights.

Better Team Collaboration
Departments could now monitor shared tasks and comment within the system, leading to more effective coordination.

Strong Employee Buy-In
By involving key stakeholders from the beginning, Gradion ensured the system was embraced rather than resisted, creating a culture shift in ERP usage.

Major Productivity Gains
With better automation and communication, SAT achieved a 400% boost in operational efficiency.

Technology Alone Isn’t Enough
Deploying new systems is never just about software. True transformation requires addressing both the technical and human aspects. Gradion’s holistic approach helped SAT modernize not only its systems but also the mindset of its workforce.