Revolutionizing roadsurfer Innovation in Campervan Rental

The Challenge

Outdated Platform Created Friction
Roadsurfer’s legacy system had grown inefficient, impacting both customer satisfaction and internal operations. To stay competitive, a major update was essential.

Modernization Without Disruption
The goal was to build a modern, efficient, and user-friendly system that could enhance the customer experience and streamline internal operations. All of this needed to be done without interrupting ongoing business - requiring seamless synchronization between the old and new systems.

The Solution

In close collaboration with roadsurfer, Gradion (formerly NFQ Asia and NFQ Solutions) delivered a full-scale modernization strategy that included:

Customer Booking Page
Designed a clean, intuitive interface to improve the booking experience.

Back-Office System
Built a powerful back-office tool for streamlined operational management.

Data Migration
Safely migrated legacy data into the new platform without disruption.

CI/CD Integration
Introduced a new CI/CD pipeline to support agile development and continuous improvement.

The new platform simplifies search, booking, and payment processes, while also enhancing fleet status tracking and vehicle pickup management.

The Impact

2x Growth in Bookings and Revenue
roadsurfer doubled both bookings and revenue within a year of launch.

40% Expansion in Fleet
The streamlined system supported a 40% increase in fleet size.

Operational Efficiency
Reduced internal overhead and enabled faster scaling across rental locations.